Monster Hunter : World - Troubleshooting for Performance Drops Affecting Some Users

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Troubleshooting for Performance Drops Affecting Some Users Posted: 27 Jan 2020 06:13 PM PST [Notification] We are still looking into reported issues of frame rate instability. While looking into the issue, we were able to identify specific settings which triggered this issue, as well as several temporary countermeasures. The problem has been confirmed to occur when all of the following settings are true: - The refresh rate on your monitor is set higher than 60 Hz; - You are using windowed or borderless windowed mode; - You are using a G-SYNC compatible display; - You have selected "Enable for windowed and full screen mode" under "Set up G-SYNC" in the NVIDIA control panel Note: We have confirmed that this issue only affects some, but not all, G-SYNC and Adaptive-Sync compatible monitors. If the above settings apply to you, please try the following: - Change the game to full screen mode - If you still wish to try playing in windowed or borderless windowed mode, open the NVIDIA Control Panel, select "Set up G-SYNC" from the left column, and either: (a) Uncheck the box for "Enable G-SYNC, G-SYNC Compatible", or (b) Change the option from "Enable for windowed and full screen mode" to "Enable for full screen mode" There is a good chance that this will fix the issue temporarily, so we ask that affected users please try this while we look into more permanent solutions. Thank you for your patience as we continue to look into this issue and others that may affect drops in frame rate. Please stay tuned for news on any future developments. Important: Matchmaking in MONSTER HUNTER WORLD: ICEBORNE requires players to have updated to the same version. Keep in mind that you can only match with other players who have the same update. You can verify the version number in the bottom-right corner of the title screen. For other questions, please visit the official MONSTER HUNTER WORLD: ICEBORNE support portal below. http://www.capcom.com/mhwsupport/

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